We hope you have a pleasant experience with us.
Here is helpful information for you.
Appointment Cancellation Policy : We understand that unplanned issues can arise, and you may need to cancel an appointment. Should this occur, we respectfully ask that the scheduled appointments be cancelled at least 4 hours in advance.
A no show/cancellation fee of $50 may apply if your appointment is not cancelled with at least 4 hours notice.
Download our ForHealth HaloGP app or call 9185 3555.
Walk-in appointments are available. Avoid long wait times by booking an appointment.
| Eligibility | Medicare | Type | When | Fee | Less Medicare Rebate | Out of Pocket |
|---|---|---|---|---|---|---|
| Children 16 younger, concession / pension card holder, DVA Gold Card | Yes | Any | Monday ‐ Friay | FREE | FREE | FREE |
| Other patients | Yes | Standard consultation 15 Min | Monday – Friday, 8am – 6pm | $85 | $39.90 | $45.90 |
| Other patients | Yes | Standard consultation 30 Min | Monday – Friday, 8am – 6pm | $137 | $39.10 | $97.90 |
| Other patients | Yes | Any | Monday – Friday, 7am – 8am Monday – Friday, 6pm – 7pm |
$100 | $39.10 | $60.90 |
| Other patients | No | Any | Saturday, 8am – 1pm Strictly no Bulk Billing |
$85 | N/A | $85 |
| Other patients | No | Any | Saturday, 1pm – 4pm Strictly no Bulk Billing |
$100 | N/A | $100 |
We hope you had a great experience at the Centre and feedback is always welcome. It can be given here, or speak to your Doctor, Allied Health Practitioner or Practice Manager
Dial 000
After hours 0481 616 946
Your personal information is private and confidential. Click here to view our Privacy Policy
We send you recalls/reminders by SMS/mail for follow up consultations and test results
We are committed to preventative health and support Commonwealth and State Reminder programs. This means we may occasionally send you information by SMS/mail on these programs such as Vaccinations and Cervical Screening
If you do not want to receive these reminders, advise your Doctor, Allied Health Practitioner or reception
Book an appointment with your Doctor
To discuss your test results, Reception cannot give these results to you for privacy reasons
For referrals, letters or repeat scripts
To transfer your medical record to another medical practice we need
An authorised request form from you or your new medical practice
Your signed consent and proof of identity
Payment of the administrative fee. You will be contacted by our team and advised the fee
Up to 5 weeks to process
Please let reception know if you need help with translation or communicating with your Doctor or Allied Health Practitioner
Telephone translation 131 450
Auslan interpreter 1300 287 526
Do you Bulk-Bill?
We are a mixed billing practice, which means only some services and patients are Bulk Billed. At the same time, all GPs at our practice are independent practitioners who decide their own fees.
What is mixed billing?
Mixed Billing means our practice charges a private fee for some consultations and patients, and bulk bills others. Bulk-Billing is when the payment for your consultation or treatment with your doctor is covered entirely by Medicare, whereas services not covered by bulk billing attract a private fee and you will receive a rebate from Medicare. This means there is an out of pocket cost to you
Why should I pay a private fee?
At our practice, we passionately believe in providing access to high quality healthcare to our community. By becoming a mixed billing practice, we are able to meet the rising costs of running a practice to minimise wait times, retain high quality GPs, provide valuable consultations and facilitate services like Women’s Health so that you and your family receive the healthcare that you deserve in a family friendly environment.
No Medicare Card
Patients without a valid Medicare or concession card will pay a private fee and are not eligible to receive a Medicare rebate.
